Specialist Technical Support for Your Japanese Head Spa Unit

When your Japanese Head Spa unit isn’t working as it should, we understand that getting your treatment space back up and running quickly is essential.

That’s why Japanese Head Spa Co. has introduced our new Head Spa Emergency Breakdown & Technical Support call Service, providing professional, specialist engineering support for Japanese Head Spa equipment.

Whether your unit has suddenly stopped working, a pump isn’t operating correctly, water isn’t flowing as it should, your heater isn’t functioning, a filter needs attention, or you’re experiencing an issue you simply can’t identify, our specialist engineers are here to help.

Our service is designed to take the guesswork out of equipment problems and give you a clear, practical solution.

Emergency Breakdown Diagnostic Call

Our 15-Minute Engineer Diagnostic Call is the first step when you experience a problem with your Head Spa unit.

Simply book a convenient time for one of our engineers to speak with you. During your call, our engineer will talk you through the issue, ask the necessary questions and, where appropriate, give us as many details you can of the issue to help identify the problem.

The aim of the call is to:

* Identify the likely cause of the problem
* Establish which component or part may be affected
* Determine whether the issue can be resolved with troubleshooting
* Explain what needs to be done to rectify the problem
* Identify whether a replacement part is required
* Provide you with a clear solution and next steps

No more guessing, dismantling your machine unnecessarily or ordering parts that you may not need, Our engineers will help you understand what is happening and what is required to get your equipment operating correctly again.

If a Replacement Part Is Required

If our engineer determines that a replacement component is required, you will be directed to the appropriate replacement part available through Japanese Head Spa Co., Once you have purchased and received the required component, you can then book a further Engineer Fitting & Support Call for guidance if required.

During this follow-up call, our engineer can guide you through the fitting process step-by-step, helping you understand where the component goes and how it should be installed. This provides a convenient solution for salons that are able to carry out straightforward component replacements themselves, while still having access to specialist technical guidance.

Our Simple 3-Step Process

1. BOOK YOUR 15-MINUTE DIAGNOSTIC CALL
Tell us what is happening with your Head Spa unit and speak directly with one of our specialist engineers.

2. IDENTIFY THE PROBLEM & SOLUTION
Our engineer will help diagnose the issue and advise whether troubleshooting, maintenance or a replacement component is required.

3. PURCHASE YOUR PART & BOOK YOUR FITTING CALL
If a replacement part is required, purchase the recommended component and, once received, book a follow-up call for our engineer to guide you through the fitting.

Support for Head Spa Units from Any Supplier

You do not have to have purchased your Head Spa unit directly from Japanese Head Spa Co. to use our technical support service. Our specialist engineers have experience working with a wide range of Japanese Head Spa systems and configurations.

Whether your equipment was purchased from Japanese Head Spa Co. or another supplier, you can contact us to discuss your technical issue and establish whether our engineers can assist. Where a specific component is required, we will advise you on the appropriate solution wherever possible.

Designed for Professional Head Spa Salons

We know how disruptive equipment problems can be to a busy salon. A malfunctioning Head Spa unit can mean cancelled appointments, lost revenue and unhappy clients. Our technical support service has therefore been designed to provide a straightforward route from *problem → diagnosis → solution*.

Important Information

Our initial service is a *15-minute remote diagnostic and technical support call*. The purpose of this appointment is to assess the reported problem and provide guidance on the likely solution.

*Parts, replacement components and any additional services are charged separately unless otherwise stated.*

*Book your 15-minute Engineer Diagnostic Call today.*

Let our specialist team help you identify the problem, understand the solution and get your Head Spa unit back to performing as it should.