Who we are
Our website address is: https://japaneseheadspaco.com.
Effective Date: [27/09/2024]
Welcome to Japanese Head Spa Co.’s privacy policy. Your privacy is of utmost importance to us, and we are dedicated to safeguarding any personal information you provide to us when interacting with us through our website, telephone, email, or in writing.
Our Commitment to Your Privacy
At Japanese Head Spa Co., we prioritize your privacy and strive to protect your personal information. If we request any details that may identify you when you use our website, you can rest assured that your data will be used strictly in compliance with this privacy statement.
Japanese Head Spa Co. reserves the right to amend this policy periodically. Please revisit this page to stay informed about any updates.
Information We Collect
When you express interest in our products or services, we collect certain information, including:
- Personal Information: Your name
- Contact Details: Email address and phone numbers
- Address Details: Preferences and interests
- Additional Information: Relevant to online forms, surveys, and offers
How We Use Your Information
The information we gather from you helps us:
- Enhance our services to better suit your needs
- Communicate with you about products and services you might be interested in
- Fulfill contractual commitments
- Reach out to existing customers regarding our products and services
For new customers, communication will only occur if consent is provided via the methods mentioned above. We strictly adhere to sending communications only when you have given your consent.
If you choose not to provide consent, you have the option to decline. Upon receiving your preference to withhold consent, we will ensure your details are removed from any marketing or third-party communications.
We will retain your data only as long as necessary for the purposes outlined in this notice.
Marketing Communication
We would love to keep you updated with information about our products and services. Rest assured, your data will not be shared with third parties and will only be used by Japanese Head Spa Co..
You have the right to stop us from contacting you for marketing purposes at any time. If you wish to opt-out, please email us at [email protected] or write to us at:
6 Alexandra Road,
Tonbridge,
England,
TN9 2AA
Text Marketing & Notifications
By providing your phone number at checkout, subscribing via our form, or using a keyword, you consent to receiving text notifications for your orders, including abandoned cart reminders, and text marketing offers. We assure you that marketing messages will not exceed 10 per month. Please note that consent is not a condition for any purchase.
To unsubscribe from text marketing messages, simply reply “STOP” to any message received from us or use the unsubscribe link provided in our messages. Alternative methods of opting out are not considered valid. Message and data rates may apply.
For assistance, text “HELP” to the number you received messages from, or contact us directly for more information.
Access to Your Data and Correction
You have the right to request a copy of the information we hold about you. If you wish to obtain a copy of your personal information, please email us at [email protected] or write to us at:
6 Alexandra Road,
Tonbridge,
England,
TN9 2AA
Security Measures
We are committed to ensuring the security of your information. We have implemented robust physical, electronic, and managerial procedures to protect the information we collect online.
- Secure Servers: Information collected through our websites is stored on secure servers. Transaction data is encrypted for your safety.
- SSL Encryption: Communication between your web browser and our data centers is protected by 256-bit SSL encryption.
- Data Transmission: While we take reasonable measures to protect your data, please be aware that online data transmission is not completely secure. Any data you transmit is at your own risk.
Data Protection Officer
As Japanese Head Spa Co. has fewer than 250 employees and does not engage in large-scale monitoring of sensitive personal data, we are not obligated to appoint a Data Protection Officer.
Data Breach Notification
We acknowledge our responsibility to notify customers of any data breach within 72 hours.
How We Use Cookies
Cookies are small files that request permission to be placed on your computer’s hard drive. Once you agree, the cookie helps analyze web traffic or alerts you when visiting a specific site. Cookies enable web applications to tailor their responses to your needs, preferences, and dislikes by remembering your information.
- Traffic Log Cookies: We use these cookies to identify which pages are being used, helping us analyze web traffic data and improve our website for a better user experience. This information is used solely for statistical analysis, and the data is removed afterward.
- Cookie Preferences: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if preferred. Note that declining cookies may prevent you from fully utilizing our website.
Links to Other Websites
Our website may contain links to external sites of interest. However, once you leave our site, please note that we do not have control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting these sites. Always review the privacy statement of the website in question.
Information Accessibility & Disclosure
We may disclose your personal information to third parties for the following reasons:
- In the event of selling our business, your information may be shared with a third party
- When legally required, we may disclose information about you and your visits to our site
- To prevent fraud and aid in fraud protection to reduce credit risk
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law.
We may use your personal information for third-party email marketing software. All third-party service providers are vetted and trusted, with data protection measures aligned with data protection laws.
Klarna
To offer Klarna’s payment options, we share certain aspects of your personal information, such as contact and order details, with Klarna. This information helps Klarna assess eligibility for their payment options and tailor them to you.
For general information on Klarna, please refer to Klarna’s privacy policy. Your data is handled per applicable data protection laws.
Contact Us
For any queries, requests, or comments about our Privacy Policy, please contact us via email at [email protected] or write to us at:
6 Alexandra Road,
Tonbridge,
England,
TN9 2AA
Company Registration Details
Japanese Head Spa Co. is a private company limited, registered in England and Wales under number 15965056.
